Pengaruh job stress dan person organization fit terhadap organizational deviance pada karyawan frontliner (salesperson, customer service, teller) di Surabaya

Simamora, Agatha Liney (2018) Pengaruh job stress dan person organization fit terhadap organizational deviance pada karyawan frontliner (salesperson, customer service, teller) di Surabaya. Undergraduate thesis, Widya Mandala Catholic University Surabaya.

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Abstract

Penelitian ini bertujuan untuk mengetahui adanya hubungan antara job stress dan person-organization fit terhadap organizational deviance pada karyawan frontliner (salesperson, customer service, dan teller) di Surabaya. Responden pada penelitian ini adalah karyawan frontliner sejumlah 131 orang. Analisis yang digunakan adalah analisis regresi berganda. Hasil penelitian ini menunjukkan ada pengaruh job stress terhadap organizational deviance dan person-organization fit terhadap organizational deviance, mendukung hipotesis pertama, yaitu job stress berpengaruh positif terhadap organizational deviance dan hipotesis dua, yaitu person-organization fit berpengaruh negatif terhadap organizational deviance.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Job stress, person-organization fit, organizational deviance
Subjects: Business
Business > Management
Divisions: Faculty of Business > Management Undergraduate Study Program
Depositing User: Users 5350 not found.
Date Deposited: 01 Feb 2018 06:15
Last Modified: 01 Feb 2018 06:15
URI: http://repository.wima.ac.id/id/eprint/13908

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