Factors influencing the quality culture (study at the education institution context in indonesia)

Ellitan, Lena and Mulia, Teodora Winda (2016) Factors influencing the quality culture (study at the education institution context in indonesia). In: The Fifth International Conference on Entrepreneurship and Business Management (ICEBM 2016), November 17-18, 2016 - ISBN : 978-979-9234-59-9, Tainan, Taiwan.

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Abstract

The new paradigm focuses on the role of higher education institutions as a service industry or industry knowledge which the higher education institutions to compete based on quality. Educational paradigm dynamic and flexible to changes that there is indispensable in responding to competitive conditions was very competitive today. Application of Total Quality Management (TQM) in higher education in Indonesia requires commitment and consistency. TQM approach provides benefits for the organization to carry out continuous improvements so as to anticipate the changes that occur in response to changes in external factors and guarantee the success of higher education in its operations in the competitive environment that is increasingly competitive.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: TQM, Continuous Improvement, Service Industry, Education
Subjects: Business > Management
Divisions: Proceeding
Depositing User: F.X. Hadi
Date Deposited: 08 Jan 2018 09:07
Last Modified: 23 Apr 2018 02:33
URI: http://repository.ukwms.ac.id/id/eprint/12822

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