Simamora, Agatha Liney (2018) Pengaruh job stress dan person organization fit terhadap organizational deviance pada karyawan frontliner (salesperson, customer service, teller) di Surabaya. Undergraduate thesis, Widya Mandala Catholic University Surabaya.
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Abstract
Penelitian ini bertujuan untuk mengetahui adanya hubungan antara job stress dan person-organization fit terhadap organizational deviance pada karyawan frontliner (salesperson, customer service, dan teller) di Surabaya. Responden pada penelitian ini adalah karyawan frontliner sejumlah 131 orang. Analisis yang digunakan adalah analisis regresi berganda. Hasil penelitian ini menunjukkan ada pengaruh job stress terhadap organizational deviance dan person-organization fit terhadap organizational deviance, mendukung hipotesis pertama, yaitu job stress berpengaruh positif terhadap organizational deviance dan hipotesis dua, yaitu person-organization fit berpengaruh negatif terhadap organizational deviance.
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Department: | ["eprint_fieldopt_department_Faculty of Business" not defined] |
| Uncontrolled Keywords: | Job stress, person-organization fit, organizational deviance |
| Subjects: | Business Business > Management |
| Divisions: | Faculty of Business > Management Undergraduate Study Program |
| Depositing User: | Users 5350 not found. |
| Date Deposited: | 01 Feb 2018 06:15 |
| Last Modified: | 01 Feb 2018 06:15 |
| URI: | http://repository.ukwms.ac.id/id/eprint/13908 |
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