The moderating effect of person–organization fit on the relationship between job stress and deviant behaviors of frontline employees

Junaedi, Marliana and Wulani, Fenika (2021) The moderating effect of person–organization fit on the relationship between job stress and deviant behaviors of frontline employees. The moderating effect of person–organization fit on the relationship between job stress and deviant behaviors of frontline employees. ISSN 17538351, 1753836X, Jurnal Internasional Bereputasi SJR (2020) 0.32, Q3, H.Index 21

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Abstract

Purpose – The purpose of this paper is to examine the relationship between job stress and deviant behaviors, which include organizational and frontline deviance, and the moderating effect of person–organization (P-O) fit on these relationships. Design/methodology/approach – The sample consists of 259 frontline employees working in Surabaya, Indonesia. Respondents were asked to complete a questionnaire distributed by survey assistants. This present study conducts partial least squares structural equation modeling to examine hypotheses. Findings – The results indicate that job stress has positive correlations with organizational and frontline deviance. P-O fit has a moderating effect on the relationship between job stress and frontline deviance; the lower the P-O fit, the stronger the relationship between job stress and frontline deviance. P-O fit does not moderate the relationship between job stress and organizational deviance. Practical implications – Companies must be more careful in the recruitment and selection process and continuously perform activities to communicate their values and norms to employees. Originality/value – This study introduces the moderating effect of P-O fit on the relationship between job stress and frontline employees’ deviant behaviors, which has not been revealed in previous studies. It provides an understanding of the importance of considering the compatibility between individual and organizational values as one of the company’s efforts to reduce stressed employees’ responses by engaging in workplace deviance. Keywords Person–organization fit, Job stress, Organizational deviance, Frontline deviance Paper type Research paper

Item Type: Article
Additional Information: Jurnal Internasional Bereputasi SJR (2020) 0.32, Q3, H.Index 21
Uncontrolled Keywords: Person–organization fit, Job stress, Organizational deviance, Frontline deviance Paper type Research paper
Subjects: Business > Management
Divisions: Journal Publication
Depositing User: F.X. Hadi
Date Deposited: 14 Oct 2021 06:50
Last Modified: 26 Jul 2022 03:14
URI: http://repository.wima.ac.id/id/eprint/27045

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