The Role of Boundary Systems and Diagnostic Control in Controlling Achievement of Performance Targets

Yolanda, Yosefin Eva and Rachmawati, Dyna (2020) The Role of Boundary Systems and Diagnostic Control in Controlling Achievement of Performance Targets. The Role of Boundary Systems and Diagnostic Control in Controlling Achievement of Performance Targets, 7 (4). pp. 230-242. ISSN 2383-2126, Jurnal Internasional

	Text (The Role of Boundary Systems and Diagnostic Control in Controlling Achievement of Performance Targets) 4-The_role_of_boundary_.pdf Download (240kB)
	Text (The Role of Boundary Systems and Diagnostic Control in Controlling Achievement of Performance Targets) 4-The_role_of_boundary_hasil cek similarity.pdf Download (2MB)

Abstract

Boundary systems and diagnostic controls are two levers used to control the achievement of performance targets. We use these levers to analyze how Collection Department of PJ Property achieves the performance targets. PJ Property’s revenue relies to rent revenue. The firm faces difficulty to collect rent revenue from tenants. The collection of rent revenue has decreased in period 2018. This research is a qualitative research with case study method. The case study we used in this study is on Collection Department. Collection Department is underperformed in 2018. The results showed that the underperformance of Collection Department is caused by first; there are no consequences for performing or underperforming of in achieving department’s performance targets. Second, boundary systems are weakly implemented. Third, the diagnostic controls are also poorly implemented.

Item Type:	Article
Additional Information:	Jurnal Internasional
Uncontrolled Keywords:	Boundary System, Diagnostic Control, Performance Targets.
Subjects:	Business > Accounting
Divisions:	Journal Publication
Depositing User:	F.X. Hadi
Date Deposited:	31 Mar 2022 05:51
Last Modified:	10 Oct 2023 03:00
URI:	http://repository.ukwms.ac.id/id/eprint/29696

Actions (login required)

View Item