Items where Author is "Gultom, Nency Rotua Dwi Wira Neta"
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Gultom, Nency Rotua Dwi Wira Neta (2016) Pengaruh perceived service quality terhadap customer satisfaction pada Instalasi Farmasi Rawat Jalan Rumah Sakit Panti Rapih Yogyakarta. Masters thesis, Widya Mandala Catholic University Surabaya.