Items where Author is "Hendra, ."
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Hendra, . (2019) Analisis pengaruh perceived service quality, customer satisfaction, return intention terhadap customer loyalty pada Zalora Surabaya. Undergraduate thesis, Widya Mandala Catholic University Surabaya.
Hendra, . (2003) Perancangan, pengembangan dan pembuatan produk akuarium yang dilengkapi dengan sistem filter air. Undergraduate thesis, Widya Mandala Catholic University Surabaya.