Items where Author is "Kurniawan, Andhy"
Group by: Item Type | No Grouping
Jump to: Thesis
Number of items: 1.
Thesis
Kurniawan, Andhy (2010) Pengaruh encounter quality, relationship quality, customer satisfaction dan switching barrier terhadap loyalty di AIG Life Surabaya. Undergraduate thesis, Widya Mandala Catholic University Surabaya.