Items where Author is "Moningka, Novita Marini"

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Moningka, Novita Marini (2001) Analisis perbedaan antara persepsi dan harapan kualitas layanan pelanggan jasa kontener angkutan laut PT. Tanto Intim Line di Surabaya. Undergraduate thesis, Widya Mandala Catholic University Surabaya.

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