Items where Author is "Nadya, Clara"
Group by: Item Type | No Grouping
Jump to: Thesis
Number of items: 1.
Thesis
Nadya, Clara (2017) Pemahaman standar operasional prosedur (SOP) dan dampaknya terhadap kepuasan konsumen Gramedia Royal Plaza Surabaya. Undergraduate thesis, Widya Mandala Catholic University Surabaya.