Items where Author is "Pires, Alexandre"

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Thesis

Pires, Alexandre (2015) Pengaruh kemampuan komunikasi karyawan,komitmen karyawan, pengetahuan karyawan,dan keadilan interaksi karyawan, terhadap loyalitas nasabah melalui sikap nasabah dan partisipasi nasabah (studi pada bank Mandiri kota madya Surabaya). PhD thesis, Widya Mandala Catholic University Surabaya.

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