Items where Author is "Sari, Endri Rosita"

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Thesis

Sari, Endri Rosita (2006) "Peningkatan kinerja kualitas pelayanan jasa pada ruang poli dengan pendekatan indeks PGCV (Potential Gain in Customer Value) di Rs. 'HVA' Toeloengredjo Pare-Kediri. Undergraduate thesis, Widya Mandala Catholic University Surabaya.

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