Items where Author is "Sigfreda, Theresia Josephine"

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Thesis

Sigfreda, Theresia Josephine (2013) Pengaruh kualitas layanan dan upaya relasional terhadap outcome relasional dengan kepuasan transaksional sebagai mediasi terhadap pelanggan Carrefour BG-Junction Surabaya. Undergraduate thesis, Widya Mandala Catholic University Surabaya.

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